Better Than Paint Privacy Policy

Better Than Paint respects your privacy. As such, we are providing this Privacy Policy to help you understand (1) the information we collect, (2) data we store on your computer and (3) how we use your information.

When using betterthanpaint.com, your information is collected by two sources: the betterthanpaint.com website, and PayPal. This privacy policy describes, in detail, how your information is used by betterthanpaint.com. It briefly describes how your information is used by PayPal, but does not go into details on their Privacy Policy. Instead, you are encouraged to read their privacy policy at http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside.

Definitions

The phrases "information collected", "information we collect" and similar phrases are referring to data that is sent from your computer to our web servers. There are two types of information collected:

Personally Identifiable Information (PII).: This is information that can be used to identify who you are, such as an address, phone number, credit card number or IP address.
Aggregate Information: This is information that cannot identify who you are, but is rolled up to perform statistical analysis of the website. Some examples are (1) number of site visits, (2) number of products purchased, etc.

Information We Collect

Personally Identifiable Information

Betterthanpaint.com collects the following PII:

The IP address of your computer.
Your name.
Your e-mail.

Your IP address is recorded for each page you visit, or each image you download, on our site. It is stored in log files on our server to indicate which computers accessed which pages/images on particular days and times. Although this information can be used to determine who you are, it is difficult to do so, and usually requires the use of a professional investigator. We actually only use the IP address for informational and reporting purposes only, and do not use it to try to discern who you are.

We collect your e-mail in two places: when you sign up for our e-mail list, or when you use our contact form.

When you sign-up for our e-mail list, all we collect is your e-mail, nothing else. We then use this e-mail to send you periodic newsletters describing our products, any specials, and any new tips and techniques. You have the option of unsubscribing from the list at any time. When you unsubscribe, your e-mail is immediately removed, and we do not retain it any longer.

When you use our contact form, we collect your name and e-mail so that we may reply to you. We do not use it for any other means, nor do we add you to our e-mail list.

Aggregate Information

As people use the betterthanpaint.com website, we record certain aggregate information such as (not an exhaustive list):

Number of items purchased within a certain period of time.
Types of items purchased within a certain period of time.
Number of "hits" on our site.
Bandwidth usage.

This information is used for reporting, marketing, financial analysis and other such means. However, this information cannot be, and is not, used to determine who you are.

Information We Store on Your Computer

Betterthanpaint.com makes use of "cookies". These are small amounts of information that we store in your browser and on your computer's disk to keep track of the items in your shopping cart. Since web browser sessions are "stateless", the cookie serves as a way to remember what items are in your cart when you jump between pages or close your browser and come back. These cookies are sent back and forth between your computer and our server so that your cart information stays updated.

These cookies are not software. The information is only used to keep track of your shopping cart and cannot be used by us to see anything on your computer. They do not, in any way, compromise the security of your computer. In addition, these cookies only operate on our site. They are not, and cannot be, used to track your browsing habits.

However, since this site depends on the use of cookies, they must be enabled in your browser. Click here to see a list of system requirements for using our site.

Information PayPal Collects

PayPal is our payment processor. As such, they need to collect information from you such as your credit card number, billing address, name and phone number.

PayPal is one of the most popular and widely used payment processors on the Internet. As such, they have a strong commitment to your privacy, and you can be assured that your information is safe and private with them.

We encourage you to read their Privacy Policy to get details on the kinds of information they collect, and how they use it.

Information We Receive About You from PayPal

When a payment is made, we receive a portion of the information PayPal collected about you. Specifically, we receive:

Your name.
Your e-mail address.
Your shipping address.
Your phone number.

We only use this information so that we can fulfill your order, and contact you in the event of any problems with your order. We do not use this information to put you on any mailing or marketing lists, nor do we share this information with third parties.

Compliance with Federal, State and Local Laws

Better Than Paint shall adhere to this privacy policy at all times, except when federal, state or local laws demand otherwise. Specifically, we shall cooperate with any government agencies that demand your information, either through law enforcement, a court order or a court subpoena.

Policy Amendments

Better Than Paint reserves the right to modify this policy at any time. Please be sure to check back here for the latest version of this policy.

Policy Last Updated: 1/8/2005